Shipping Policy

Shipping Policy

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us. 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Pickup Point

Curbside pickup is available for all purchases.Pickups are available Sunday to Thursday from 9:00 AM to 6:00 PM. A WhatsApp message confirmation will be sent to you when your order is ready for pick up.

We offer various shipping options. In some cases  a third -party supplier will be responsible for shipping your products.

Shipping Fees

We offer shipping at the following rates:

      

                      Shipping Area                               Shipping Fee

                     

                            West Bank                                       20

                      2 - 3 Business days    

                          Jerusalem                                          30

      Ein Rafa / Abu Ghosh / Ein Naqquba                    45

                   4 -5 Business days 

          Occupied Palestinian Territories  1948                  75  

                    7- 10 Business days                                                     

 

All times and dates given for delivery of the products are given in good faith but are estimates only.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments,you may contact us by:

• By phone number: 00972592257585
• By Email: info@hatch.store